sabr-20201106
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
_____________________
FORM 8-K
_____________________

CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): November 6, 2020
_____________________
SABRE CORPORATION
(Exact name of registrant as specified in its charter)
 _____________________
Delaware 001-36422 20-8647322
(State or other jurisdiction of
incorporation or organization)
 (Commission
File Number)
 (IRS Employer
Identification No.)

3150 Sabre Drive76092
Southlake,TX
(Address of principal executive offices)(Zip Code)
(682) 605-1000
(Registrant’s telephone number, including area code)
____________________

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, $.01 par valueSABRThe NASDAQ Stock Market LLC
6.50% Series A Mandatory Convertible Preferred StockSABRPThe NASDAQ Stock Market LLC







Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company
If emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.










Item 2.02Results of Operations and Financial Condition.
On November 6, 2020, Sabre Corporation (“Sabre”) issued a press release and will hold a conference call regarding its financial results for the quarter ended September 30, 2020. A copy of the press release is attached as Exhibit 99.1.
The information in this Item 2.02 of Form 8-K and the attached exhibit shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such filing.
Sabre makes reference to non-GAAP financial measures in the press release. A reconciliation of these non-GAAP financial measures to the comparable GAAP financial measures is contained in the attached press release.
 
Item 9.01.Financial Statements and Exhibits.
(d) Exhibits
 
Exhibit
Number
  Description
 99.1
104
Cover Page Interactive Data File - formatted as Inline XBRL.
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
 Sabre Corporation
   
Dated:November 6, 2020By:/s/ Douglas E. Barnett
 Name:Douglas E. Barnett
 Title:Chief Financial Officer



Document

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Sabre highlights bookings improvement, commercial activity and new innovations with Google; reports third quarter 2020 results

Third quarter 2020 business overview:
Bookings growth steadily improved from the previous quarter. Sabre bookings growth exceeded industry and improved by 19 percentage points versus prior quarter, in spite of the COVID-19 pandemic
IT Solutions revenue exceeded Distribution revenue for the second consecutive quarter, demonstrating the benefits of diversified revenue streams
Hospitality bookings continued to lead the travel industry's improvement
Signed a significant number of new commercial wins and renewals, including renewal with company's largest customer
Announced Sabre and Google are developing industry's first Artificial Intelligence (AI)-driven technology platform and smart retailing engine
Extended liquidity runway and pushed out material debt maturities

Third quarter 2020 summary:
Third quarter revenue totaled $278 million
Net loss attributable to common stockholders of $312 million and net loss attributable to common stockholders per share of $1.07
Adjusted EPS totaled ($0.82)
All metrics were negatively impacted by the COVID-19 pandemic, partially offset by variable cost relief and implementation of cost saving actions

SOUTHLAKE, Texas – November 6, 2020 – Sabre Corporation ("Sabre" or the "Company") (NASDAQ: SABR) today announced financial results for the quarter ended September 30, 2020.

"In this historically low demand environment due to the COVID-19 pandemic, airlines and hoteliers are turning to Sabre for established, robust IT solutions to help fill seats and distribute their inventory. We continue to win new business and lock in long-term commitments with some of our largest customers and have signed 1,400 individual airline and agency deals year-to-date," said Sean Menke, President and CEO.


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"In the third quarter, we saw positive signs as GDS and hospitality bookings steadily improved, along with passengers boarded. We also recently announced two major advancements achieved as part of Sabre and Google's Innovation Framework. Leveraging Google's state-of-the-art AI technology and advanced machine-learning capabilities, we intend to bring to market Sabre Travel AI TM, the industry's first AI-driven technology platform, and Sabre Smart retail engine, the industry's first real-time, personalized merchandising engine.

"We firmly believe there is pent up demand for travel and that this is reflected in the relatively higher growth rates of regions with fewer restrictions. We also believe our technology transformation initiatives position us for accelerated commercial wins and increased profitability on the other side of the COVID-19 pandemic."

Q3 2020 Financial Summary

Sabre consolidated third quarter revenue totaled $278 million, compared to $1 billion in the third quarter of 2019. The decline in revenue was driven by unprecedented reductions in global air, hotel and other travel bookings due to the COVID-19 pandemic.

Operating loss was $233 million, versus operating income of $113 million in the third quarter of 2019. The decline in operating results in the quarter was primarily due to the significant decline in revenue driven by the COVID-19 pandemic and an unfavorable comparison to a $32 million benefit in the prior year quarter related to the reversal of a previous accrual for a US Airways legal matter. These impacts were partially offset by a decline in Travel Solutions incentive expenses, reduced headcount-related expenses resulting from implementation of cost saving actions and a decline in technology costs due to lower transaction volumes.

Net loss attributable to common stockholders totaled $312 million, versus net income of $64 million in the third quarter of 2019. Diluted net loss attributable to common stockholders per share totaled $1.07, versus diluted net income attributable to common stockholders per share of $0.23 in the third quarter of 2019. The change in net income attributable to common stockholders was driven by the items impacting operating loss described above, increased interest expense, a $14 million pension plan charge and a $10 million loss on extinguishment of debt, partially offset by a reduction in taxes.

Adjusted Operating Loss was $197 million, versus $133 million Adjusted Operating Income in the third quarter of 2019. The decline in operating results in the quarter was primarily due to the significant decline in revenue driven by the COVID-19 pandemic, partially offset by a decline in Travel Solutions incentive expenses, reduced headcount-related expenses resulting from

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implementation of cost saving actions and a decline in technology costs due to lower transaction volumes.

For the quarter, Sabre reported Adjusted EPS of ($0.82), versus $0.27 in the third quarter of 2019.

With regards to Sabre's third quarter 2020 cash flows (versus prior year):
Cash used in operating activities totaled $192 million (vs. $167 million provided by)
Cash used in investing activities totaled $9 million (vs. $32 million)
Cash provided by financing activities totaled $566 million (vs. $58 million used in)
Capitalized expenditures totaled $9 million (vs. $25 million)

Free Cash Flow in the third quarter was negative $201 million, versus Free Cash Flow generation of $142 million in the third quarter of 2019.

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Financial Highlights
(in thousands, except for EPS; unaudited):
Three Months Ended September 30,Nine Months Ended September 30,
20202019% Change20202019% Change
Total Company:
Revenue$278,365$984,199(72)$1,020,386$3,033,566(66)
Operating (loss) income$(233,049)$113,460(305)$(768,530)$305,780(351)
Net (loss) income attributable to common stockholders$(312,449)$63,813(590)$(969,260)$148,501(753)
Diluted net (loss) income attributable to common stockholders per share (EPS)$(1.07)$0.23 (565)$(3.45)$0.54 (739)
Adjusted Gross Profit*$192,832$596,626(68)$672,057$1,807,134(63)
Adjusted EBITDA*$(104,370)$241,564(143)$(290,255)$739,548(139)
Adjusted EBITDA Margin*NM24.5 %NM24.4 %
Adjusted Operating (Loss) Income*$(196,693)$133,074(248)$(576,372)$415,789(239)
Adjusted Net (Loss) Income*$(240,347)$73,565(427)$(678,326)$235,218(388)
Adjusted EPS*$(0.82)$0.27 (404)$(2.42)$0.85 (385)
Cash (used in) provided by operating activities$(192,033)$166,704(215)$(587,069)$424,365(238)
Cash used in investing activities$(8,888)$(32,319)(72)$(52,634)$(108,482)(51)
Cash provided by (used in) financing activities$565,611 $(58,449)NM$1,873,804$(351,424)NM
Capitalized expenditures$8,926 $24,928(64)$48,259$92,124(48)
Free Cash Flow*$(200,959)$141,776 (242)$(635,328)$332,241 (291)
Net Debt (total debt, less cash)$3,140,861 $2,910,713
Net Debt / LTM Adjusted EBITDA*NM2.9x 
Travel Solutions:
Revenue$237,018$919,031(74)$900,868$2,842,391(68)
Operating (Loss) Income$(145,877)$182,555(180)$(406,939)$572,662(171)
Adjusted Operating (Loss) Income*$(146,337)$183,582(180)$(408,584)$574,635(171)
Distribution Revenue$104,594$673,405(84)$451,183$2,092,362(78)
Total Bookings19,920140,913(86)98,371437,975(78)
Air Bookings16,539123,586(87)80,439386,752(79)
Lodging, Ground and Sea Bookings3,38117,327(80)17,93251,223(65)
Bookings Share43.3 %39.6 %42.3 %38.8 %
IT Solutions Revenue$132,424$245,626(46)$449,685$750,029(40)
Passengers Boarded56,970187,373(70)244,144553,936(56)
Hospitality Solutions:
Revenue$44,924$74,818(40)$133,163$221,525(40)
Operating Loss$(12,609)$(4,008)215 $(48,475)$(15,471)213 
Adjusted Operating Loss*$(12,609)$(4,008)215 $(48,475)$(15,471)213 
Central Reservation System Transactions19,26830,462(37)51,38182,376(38)
*Indicates non-GAAP financial measure; see descriptions and reconciliations below


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Travel Solutions

Third quarter 2020 results (versus prior year):
Travel Solutions revenue decreased 74% to $237 million due to the unprecedented disruption in travel driven by the COVID-19 pandemic.
Operating loss totaled $146 million, versus operating income of $183 million in the third quarter of 2019. The decline in operating income was driven by the reduction in revenue driven by the COVID-19 pandemic, partially offset by lower incentive expenses, reduced headcount-related expenses resulting from implementation of cost saving actions and a decline in technology costs due to lower transaction volumes.
Distribution revenue decreased 84% to $105 million.
Global bookings, net of cancellations, declined 86% in the quarter.
In the quarter, North America bookings declined 83%, EMEA bookings declined 82%, Latin America bookings declined 86% and Asia Pacific bookings declined 97%.
The booking environment continued to steadily improve over the quarter. Gross air bookings declined 84%, 83% and 81% and net air bookings declined 91%, 87% and 81% in July, August and September, respectively.
Global air bookings share increased 370 basis points to 43.3%.
IT Solutions revenue decreased 46% to $132 million. Reservations revenue decreased 62%, and Commercial and Operations revenue decreased 28%, primary driven by the impact of the COVID-19 pandemic on the existing customer base, partially offset by the acquisition of Radixx.
Airline passengers boarded declined 70% in the quarter.
Excluding Radixx, passengers boarded declined 71%.

Hospitality Solutions

Third quarter 2020 results (versus prior year):
Hospitality Solutions revenue decreased 40% to $45 million.
Central reservation system transactions declined 37% to 19 million.
Operating loss was $13 million, versus operating loss of $4 million in the third quarter of 2019. The increase in operating loss was primarily due to the reduction in CRS transactions driven by the COVID-19 pandemic, partially offset by a decline in transaction-based costs and reduced headcount-related expenses resulting from implementation of cost saving actions.



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Business Outlook

"We took quick action to raise additional liquidity in case the COVID-19 pandemic persists longer than expected, although we hope this isn't the case. Importantly, we also pushed out our material debt maturities to 2023 and beyond to extend our solid liquidity runway. We continue to see signs of steady improvement in bookings," said Doug Barnett, CFO.

"With $200 million annual costs removed from the business, we expect to operate at a more profitable cost structure even after recovery from the COVID-19 pandemic. The completion of our technology transformation, migration to Google Cloud Platform and recently renegotiated DXC contract are expected to unlock an additional $75 million in annual cost savings starting in 2024.

"Please note we have implemented two changes to our financial reporting structure. First, as part of our recent business realignment, we will now be reporting two segments: Travel Solutions and Hospitality Solutions. For Travel Solutions, we expect to continue reporting Distribution revenue, bookings, IT Solutions revenue and passengers boarded detail. Second, in an effort to provide continued clarity on our technology spend, we are now presenting "Technology Costs" as a separate line on our income statement. This has resulted in a change to our other operating expense lines, Cost of Revenue and Selling, General & Administrative. We have disclosed reclassified financials that reflect these changes."

Conference Call

Sabre will conduct its third quarter 2020 investor conference call today at 9:00 a.m. ET. The live webcast and accompanying slide presentation can be accessed via the Investor Relations section of our website, investors.sabre.com. A replay of the event will be available on the website for at least 90 days following the event.

About Sabre

Sabre Corporation is a leading software and technology company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The company provides retailing, distribution and fulfillment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, Sabre connects travel suppliers with buyers from around the globe. Sabre’s technology platform manages more than $260B worth of

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global travel spend annually. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world. For more information visit www.sabre.com.

Website Information

We routinely post important information for investors on the Investor Relations section of our website, investors.sabre.com, and intend to post important information for investors on our Twitter account, @Sabre_Corp. We intend to use the Investor Relations section of our website and our Twitter account as means of disclosing material, non-public information and for complying with our disclosure obligations under Regulation FD. Accordingly, investors should monitor the Investor Relations section of our website and our Twitter account, in addition to following our press releases, SEC filings, public conference calls, presentations and webcasts. The information contained on, or that may be accessed through, our website or our Twitter account is not incorporated by reference into, and is not a part of, this document.

Supplemental Financial Information

In conjunction with today’s earnings report, a file of supplemental financial information will be available on the Investor Relations section of our website, investors.sabre.com.

Industry Data

This release contains industry data, forecasts and other information that we obtained from industry publications and surveys, public filings and internal company sources, and there can be no assurance as to the accuracy or completeness of the included information. Statements as to our ranking, market position, bookings share and market estimates are based on independent industry publications, government publications, third-party forecasts and management’s estimates and assumptions about our markets and our internal research. We have not independently verified this third-party information nor have we ascertained the underlying economic assumptions relied upon in those sources, and we cannot assure you of the accuracy or completeness of this information.

Note on Non-GAAP Financial Measures

This press release includes unaudited non-GAAP financial measures, including Adjusted Gross Profit (Loss), Adjusted Operating (Loss) Income, Adjusted Net (Loss) Income from continuing operations ("Adjusted Net (Loss) Income"), Adjusted EBITDA, Adjusted Net (Loss) Income from

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continuing operations per share ("Adjusted EPS"), Free Cash Flow, and the ratios based on these financial measures.

We present non-GAAP measures when our management believes that the additional information provides useful information about our operating performance. Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similar measures presented by other companies. The presentation of non-GAAP financial measures is not intended to be a substitute for, and should not be considered in isolation from, the financial measures reported in accordance with GAAP. See “Non-GAAP Financial Measures” below for an explanation of the non-GAAP measures and “Tabular Reconciliations for Non-GAAP Measures” below for a reconciliation of the non-GAAP financial measures to the comparable GAAP measures.

Forward-Looking Statements

Certain statements herein are forward-looking statements about trends, future events, uncertainties and our plans and expectations of what may happen in the future. Any statements that are not historical or current facts are forward-looking statements. In many cases, you can identify forward-looking statements by terms such as "expect," "believe," "guidance," "outlook," "hope," "estimate," "project," "anticipate," "will," "continue," "commit," "may,” “should,” “would,” “intend," “potential,” "long-term," "growth," "results" or the negative of these terms or other comparable terminology. Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause Sabre’s actual results, performance or achievements to be materially different from any future results, performances or achievements expressed or implied by the forward-looking statements. The potential risks and uncertainties include, among others, the severity, extent and duration of the global COVID-19 pandemic and its impact on our business and results of operations, financial condition and credit ratings, as well as on the travel industry and consumer spending more broadly, the actions taken to contain the disease or treat its impact, the effect of remote working arrangements on our operations and the speed and extent of the recovery across the broader travel ecosystem, dependency on transaction volumes in the global travel industry, particularly air travel transaction volumes, including from airlines' insolvency, suspension of service or aircraft groundings, the effect of cost savings initiatives, the timing, implementation and effects of the technology investment and other strategic initiatives, the completion and effects of travel platforms, travel suppliers' usage of alternative distribution models, exposure to pricing pressure in the Travel Solutions business, changes affecting travel supplier customers, maintenance of the integrity of our systems and infrastructure and the effect of any security breaches, failure to adapt to technological advancements, competition in the travel distribution market and solutions markets,

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implementation of software solutions, reliance on third parties to provide information technology services and the effects of these services, the execution, implementation and effects of new, amended or renewed agreements and strategic partnerships, including anticipated savings, dependence on establishing, maintaining and renewing contracts with customers and other counterparties and collecting amounts due to us under these agreements, dependence on relationships with travel buyers, our collection, processing, storage, use and transmission of personal data and risks associated with PCI compliance, our ability to recruit, train and retain employees, including our key executive officers and technical employees, the financial and business results and effects of acquisitions, the effects of any litigation and regulatory reviews and investigations, adverse global and regional economic and political conditions, including, but not limited to, economic conditions in countries or regions with traditionally high levels of exports to China or that have commodities-based economies and the effect of "Brexit" and uncertainty due to related negotiations, risks arising from global operations, reliance on the value of our brands, failure to comply with regulations, use of third-party distributor partners, the effects of the implementation of new accounting standards, and tax-related matters, including the effect of the Tax Cuts and Jobs Act. More information about potential risks and uncertainties that could affect our business and results of operations is included in the "Risk Factors" and “Forward-Looking Statements” sections in our Quarterly Report on Form 10-Q filed with the SEC on August 10, 2020, in our Annual Report on Form 10-K filed with the SEC on February 26, 2020 and in our other filings with the SEC. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future events, outlook, guidance, results, actions, levels of activity, performance or achievements. Readers are cautioned not to place undue reliance on these forward-looking statements. Unless required by law, Sabre undertakes no obligation to publicly update or revise any forward-looking statements to reflect circumstances or events after the date they are made.

Contacts:

Media
Kristin Hays
kristin.hays@sabre.com
sabrenews@sabre.com
Investors
Kevin Crissey
Kevin.Crissey@sabre.com
sabre.investorrelations@sabre.com


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SABRE CORPORATION
CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share amounts)
(Unaudited)
 
 Three Months Ended September 30,Nine Months Ended September 30,
 2020201920202019
Revenue $278,365 $984,199 $1,020,386 $3,033,566 
Cost of revenue115,426 419,385 458,068 1,320,720 
Technology costs276,362 322,563 883,837 964,397 
Selling, general and administrative119,626 128,791 447,011 442,669 
Operating (loss) income(233,049)113,460 (768,530)305,780 
Other income (expense):  
Interest expense, net(67,651)(39,743)(163,674)(117,364)
Loss on extinguishment of debt(10,333)— (10,333)— 
Equity method (loss) income(460)1,027 (1,645)1,973 
Other, net(18,431)(1,769)(72,015)(6,118)
Total other expense, net(96,875)(40,485)(247,667)(121,509)
(Loss) income from continuing operations before income taxes(329,924)72,975 (1,016,197)184,271 
Provision for income taxes(20,364)7,795 (53,336)31,783 
(Loss) income from continuing operations(309,560)65,180 (962,861)152,488 
Loss from discontinued operations, net of tax(533)(596)(3,331)(698)
Net (loss) income(310,093)64,584 (966,192)151,790 
Net income attributable to noncontrolling interests125 771 837 3,289 
Net (loss) income attributable to Sabre Corporation(310,218)63,813 (967,029)148,501 
Preferred stock dividends2,231 — 2,231 — 
Net (loss) income attributable to common stockholders$(312,449)$63,813 $(969,260)$148,501 
Basic net (loss) income per share attributable to common stockholders:  
(Loss) income from continuing operations$(1.07)$0.24 $(3.44)$0.54 
Loss from discontinued operations— — (0.01)— 
Net (loss) income per common share$(1.07)$0.24 $(3.45)$0.54 
Diluted net (loss) income per share attributable to common stockholders:  
(Loss) income from continuing operations$(1.07)$0.23 $(3.44)$0.54 
Loss from discontinued operations— — (0.01)— 
Net (loss) income per common share$(1.07)$0.23 $(3.45)$0.54 
Weighted-average common shares outstanding:  
Basic292,392 273,763 280,750 274,524 
Diluted292,392 276,235 280,750 276,474 
Dividends per common share$— $0.14 $0.14 $0.42 

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SABRE CORPORATION
CONSOLIDATED BALANCE SHEETS
(In thousands)
(Unaudited)
 September 30, 2020December 31, 2019
Assets  
Current assets  
Cash and cash equivalents$1,668,352 $436,176 
Accounts receivable, net of allowance for credit losses of $111,293 and $56,367281,789 546,533 
Prepaid expenses and other current assets138,106 139,211 
Total current assets2,088,247 1,121,920 
Property and equipment, net of accumulated depreciation of $1,998,856 and $1,815,844488,214 641,722 
Equity method investments23,618 27,494 
Goodwill2,633,585 2,633,251 
Acquired customer relationships, net of accumulated amortization of $754,893 and $735,367294,524 311,015 
Other intangible assets, net of accumulated amortization of $704,317 and $674,073231,995 262,638 
Deferred income taxes41,531 21,812 
Other assets, net613,783 670,105 
Total assets$6,415,497 $5,689,957 
Liabilities and stockholders’ equity  
Current liabilities  
Accounts payable$100,498 $187,187 
Accrued compensation and related benefits104,476 94,368 
Accrued subscriber incentives94,547 316,254 
Deferred revenues116,106 84,661 
Other accrued liabilities239,637 189,548 
Current portion of debt33,452 81,614 
Tax Receivable Agreement— 71,911 
Total current liabilities688,716 1,025,543 
Deferred income taxes73,720 107,402 
Other noncurrent liabilities372,512 347,522 
Long-term debt4,639,125 3,261,821 
Stockholders’ equity  
Preferred stock, $0.01 par value, 225,000 authorized, 3,340 and no shares issued and outstanding as of September 30, 2020 and December 31, 2019, respectively; aggregate liquidation value of $334,000 and $— as of September 30, 2020 and December 31, 2019, respectively33 — 
Common Stock: $0.01 par value; 1,000,000 authorized shares; 338,499 and 294,319 shares issued, 317,233 and 273,733 shares outstanding at September 30, 2020 and December 31, 2019, respectively3,385 2,943 
Additional paid-in capital3,027,726 2,317,544 
Treasury Stock, at cost, 21,266 and 20,587 shares at September 30, 2020 and December 31, 2019, respectively(474,165)(468,618)
Retained deficit(1,778,877)(763,482)
Accumulated other comprehensive loss(146,103)(149,306)
Non-controlling interest9,425 8,588 
Total stockholders’ equity641,424 947,669 
Total liabilities and stockholders’ equity$6,415,497 $5,689,957 

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SABRE CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
 Nine Months Ended September 30,
 20202019
Operating Activities  
Net (loss) income$(966,192)$151,790 
Adjustments to reconcile net (loss) income to cash (used in) provided by operating activities:  
Depreciation and amortization279,159 311,905 
Allowance for credit losses58,375 16,746 
Deferred income taxes(67,130)(26,622)
Amortization of upfront incentive consideration56,733 59,825 
Stock-based compensation expense44,905 51,083 
Acquisition termination fee24,811 — 
Pension settlement charge13,543 — 
Amortization of debt discount and debt issuance costs12,661 2,979 
Loss on extinguishment of debt10,333 — 
Loss from discontinued operations3,331 698 
Dividends received from equity method investments1,691 1,352 
Equity method loss (income)1,645 (1,973)
Other5,747 (699)
Changes in operating assets and liabilities:  
Accounts and other receivables182,449 (66,875)
Prepaid expenses and other current assets(1,967)(9,191)
Capitalized implementation costs(10,680)(20,297)
Upfront incentive consideration(26,468)(64,979)
Other assets12,837 12,768 
Accrued compensation and related benefits12,735 (25,873)
Accounts payable and other accrued liabilities(263,925)34,888 
Deferred revenue including upfront solution fees28,338 (3,160)
Cash (used in) provided by operating activities(587,069)424,365 
Investing Activities  
Additions to property and equipment(48,259)(92,124)
Other investing activities(4,375)(16,358)
Cash used in investing activities(52,634)(108,482)
Financing Activities  
Proceeds of borrowings from lenders2,345,000 45,000 
Proceeds from issuance of preferred stock, net322,885 — 
Proceeds from issuance of common stock, net275,003 — 
Payments on borrowings from lenders(894,613)(87,608)
Payments on Tax Receivable Agreement(71,958)(101,482)
Debt prepayment fees and issuance costs(54,158)— 
Cash dividends paid to common shareholders(38,544)(115,185)
Net payment on the settlement of equity-based awards(5,298)(5,738)
Repurchase of common stock— (77,636)
Other financing activities(4,513)(8,775)
Cash provided by (used in) financing activities1,873,804 (351,424)
Cash Flows from Discontinued Operations  
Cash used in operating activities(3,739)(2,243)
Cash used in discontinued operations(3,739)(2,243)
Effect of exchange rate changes on cash and cash equivalents1,814 1,947 
Increase (decrease) in cash and cash equivalents1,232,176 (35,837)
Cash and cash equivalents at beginning of period436,176 509,265 
Cash and cash equivalents at end of period$1,668,352 $473,428 

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Tabular Reconciliations for Non-GAAP Measures
(In thousands, except per share amounts; unaudited)

Reconciliation of Net (Loss) Income attributable to common stockholders to Adjusted Net (Loss) Income, Adjusted EPS, Adjusted EBITDA and Adjusted Operating (Loss) Income:

 Three Months Ended September 30,Nine Months Ended September 30,
 2020201920202019
Net (loss) income attributable to common stockholders$(312,449)$63,813$(969,260)$148,501 
Loss from discontinued operations, net of tax533 5963,331 698 
Net income attributable to non-controlling interests(1)
125 771837 3,289 
Preferred stock dividends2,231 2,231 — 
(Loss) income from continuing operations(309,560)65,180(962,861)152,488 
Adjustments:  
Acquisition-related amortization(2a)
16,465 15,97649,775 47,971 
Restructuring and other costs(8)
947 74,229 — 
Loss on extinguishment of debt10,333 10,333 — 
Other, net(4)
18,431 1,76972,015 6,118 
Acquisition-related costs(6)
591 9,69622,791 30,337 
Litigation costs, net(5)
247 (24,179)2,103 (21,355)
Stock-based compensation18,566 17,09444,905 51,083 
Tax impact of adjustments(7)
3,633 (11,971)8,384 (31,424)
Adjusted Net (Loss) Income from continuing operations$(240,347)$73,565$(678,326)$235,218 
Adjusted Net (Loss) Income from continuing operations per share ("Adjusted EPS")$(0.82)$0.27$(2.42)$0.85 
Diluted weighted-average common shares outstanding292,392 276,235280,750 276,474 
Adjusted Net (Loss) Income from continuing operations$(240,347)$73,565$(678,326)$235,218 
Adjustments:  
Depreciation and amortization of property and equipment(2b)
63,733 78,060201,274 232,617 
Amortization of capitalized implementation costs(2c)
9,146 9,57928,110 31,317 
Amortization of upfront incentive consideration(3)
19,444 20,85156,733 59,825 
Interest expense, net67,651 39,743163,674 117,364 
Remaining provision for income taxes(23,997)19,766(61,720)63,207 
Adjusted EBITDA$(104,370)$241,564$(290,255)$739,548 
Less:
Depreciation and amortization(2)
89,344 103,615279,159 311,905 
Amortization of upfront incentive consideration(3)
19,444 20,85156,733 59,825 
Acquisition-related amortization(2a)
(16,465)(15,976)(49,775)(47,971)
Adjusted Operating (Loss) Income$(196,693)$133,074$(576,372)$415,789 
Adjusted EBITDA marginNM24.5 %NM24.4 %






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Reconciliation of Free Cash Flow:

 Three Months Ended September 30,Nine Months Ended September 30,
 2020201920202019
Cash (used in) provided by operating activities$(192,033)$166,704 $(587,069)$424,365 
Cash used in investing activities(8,888)(32,319)(52,634)(108,482)
Cash provided by (used in) financing activities565,611 (58,449)1,873,804 (351,424)


 Three Months Ended September 30,Nine Months Ended September 30,
 2020201920202019
Cash (used in) provided by operating activities$(192,033)$166,704 $(587,069)$424,365 
Additions to property and equipment(8,926)(24,928)(48,259)(92,124)
Free Cash Flow$(200,959)$141,776 $(635,328)$332,241 

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Reconciliation of Net (Loss) Income to LTM Adjusted EBITDA (for Net Debt Ratio):

Three Months Ended
Dec 31, 2019Mar 31, 2020Jun 30, 2020Sep 30, 2020LTM
Net income (loss) attributable to common stockholders$10,091 $(212,680)$(444,131)$(312,449)$(959,169)
Loss from discontinued operations, net of tax1,068 2,126 672 533 4,399 
Net income (loss) attributable to non-controlling interests(1)
665 783 (71)125 1,502 
Preferred stock dividends— — — 2,231 2,231 
Income (loss) from continuing operations11,824 (209,771)(443,530)(309,560)(951,037)
Adjustments: 
Acquisition-related amortization(2a)
16,633 16,801 16,509 16,465 66,408 
Restructuring and other costs(8)
— 25,281 48,001 947 74,229 
Loss on extinguishment of debt— — — 10,333 10,333 
Other, net(4)
3,314 47,486 6,098 18,431 75,329 
Acquisition-related costs(6)
10,700 17,827 4,373 591 33,491 
Litigation costs, net(5)
(3,224)1,741 115 247 (1,121)
Stock-based compensation15,802 17,577 8,762 18,566 60,707 
Depreciation and amortization of property and equipment(2b)
77,956 69,513 68,028 63,733 279,230 
Amortization of capitalized implementation costs(2c)
8,127 9,547 9,417 9,146 36,237 
Amortization of upfront incentive consideration(3)
23,110 18,213 19,076 19,444 79,843 
Interest expense, net39,027 37,442 58,581 67,651 202,701 
Provision for income taxes3,543 (27,254)(5,718)(20,364)(49,793)
Adjusted EBITDA$206,812 $24,403 $(210,288)$(104,370)$(83,443)
Net Debt (total debt, less cash)$3,140,861 
Net Debt / LTM Adjusted EBITDANM


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Three Months Ended
Dec 31, 2018Mar 31, 2019Jun 30, 2019Sep 30, 2019LTM
Net income attributable to common stockholders$84,400 $56,850 $27,838 $63,813 $232,901 
Loss (income) from discontinued operations, net of tax1,478 1,452 (1,350)596 2,176 
Net income attributable to non-controlling interests(1)
1,150 912 1,606 771 4,439 
Income from continuing operations87,028 59,214 28,094 65,180 239,516 
Adjustments:
Acquisition-related amortization(2a)
16,423 15,984 16,011 15,976 64,394 
Other, net(4)
(2,237)1,870 2,479 1,769 3,881 
Acquisition-related costs(6)
3,266 11,706 8,935 9,696 33,603 
Litigation costs, net(5)
1,250 1,438 1,386 (24,179)(20,105)
Stock-based compensation15,818 15,694 18,295 17,094 66,901 
Depreciation and amortization of property and equipment(2b)
77,963 75,348 79,209 78,060 310,580 
Amortization of capitalized implementation costs(2c)
11,407 12,111 9,627 9,579 42,724 
Amortization of upfront incentive consideration(3)
20,298 19,128 19,846 20,851 80,123 
Interest expense, net40,208 38,013 39,608 39,743 157,572 
Provision for income taxes(3,879)11,843 12,145 7,795 27,904 
Adjusted EBITDA$267,545 $262,349 $235,635 $241,564 $1,007,093 
Net Debt (total debt, less cash)$2,910,713
Net Debt / LTM Adjusted EBITDA2.9x 

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Reconciliation of Operating (Loss) Income to Adjusted Gross Profit (Loss), Adjusted EBITDA and Adjusted Operating (Loss) Income by business segment:
 Three Months Ended September 30, 2020
 Travel
Solutions

Hospitality
Solutions
CorporateTotal
Operating loss$(145,877)$(12,609)$(74,563)$(233,049)
Add back:
Selling, general and administrative55,870 10,501 53,255 119,626 
Technology costs232,666 25,332 18,364 276,362 
Cost of revenue adjustments:
Depreciation and amortization(2)
6,868 1,283 1,113 9,264 
Restructuring and other costs— — (237)(237)
Amortization of upfront incentive consideration(3)
19,444 — — 19,444 
Stock-based compensation— — 1,422 1,422 
Adjusted Gross Profit (Loss)168,971 24,507 (646)192,832 
Selling, general and administrative(55,870)(10,501)(53,255)(119,626)
Technology costs(232,666)(25,332)(18,364)(276,362)
Equity method loss(460)— — (460)
Selling, general and administrative and technology costs adjustments:
Depreciation and amortization(2)
54,475 9,104 16,501 80,080 
Restructuring and other costs(8)
— — 1,184 1,184 
Acquisition-related costs(6)
— — 591 591 
Litigation costs, net(5)
— — 247 247 
Stock-based compensation— — 17,144 17,144 
Adjusted EBITDA$(65,550)$(2,222)$(36,598)$(104,370)
Less:
Depreciation and amortization(2)
61,343 10,387 17,614 89,344 
Amortization of upfront incentive consideration(3)
19,444 — — 19,444 
Acquisition-related amortization(2a)
— — (16,465)(16,465)
Adjusted Operating Loss$(146,337)$(12,609)$(37,747)$(196,693)
Operating income marginNMNMNMNM
Adjusted Operating Income MarginNMNMNMNM
  
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 Three Months Ended September 30, 2019
 Travel
Solutions

Hospitality
Solutions
CorporateTotal
Operating income (loss)$182,555 $(4,008)$(65,087)$113,460 
Add back:
Selling, general and administrative74,227 10,061 44,503 128,791 
Technology costs276,572 28,322 17,669 322,563 
Cost of revenue adjustments:
Depreciation and amortization(2)
7,167 1,387 871 9,425 
Amortization of upfront incentive consideration(3)
20,851 — — 20,851 
Stock-based compensation— — 1,536 1,536 
Adjusted Gross Profit (Loss)561,372 35,762 (508)596,626 
Selling, general and administrative(74,227)(10,061)(44,503)(128,791)
Technology costs(276,572)(28,322)(17,669)(322,563)
Equity method income1,027 — — 1,027 
Selling, general and administrative and technology costs adjustments:
Depreciation and amortization(2)
65,651 12,239 16,300 94,190 
Acquisition-related costs(6)
— — 9,696 9,696 
Litigation costs, net(5)
— — (24,179)(24,179)
Stock-based compensation— — 15,558 15,558 
Adjusted EBITDA$277,251 $9,618 $(45,305)$241,564 
Less:
Depreciation and amortization(2)
72,818 13,626 17,171 103,615 
Amortization of upfront incentive consideration(3)
20,851 — — 20,851 
Acquisition-related amortization(2a)
— — (15,976)(15,976)
Adjusted Operating Income (Loss)$183,582 $(4,008)$(46,500)$133,074 
Operating income margin19.9 %NMNM11.5 %
Adjusted Operating Income Margin20.0 %NMNM13.5 %


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Nine Months Ended September 30, 2020
Travel
Solutions

Hospitality
Solutions
CorporateTotal
Operating loss$(406,939)$(48,475)$(313,116)$(768,530)
Add back:
Selling, general and administrative217,103 31,498 198,410 447,011 
Technology costs724,609 74,954 84,274 883,837 
Cost of revenue adjustments:
Depreciation and amortization(2)
21,363 3,613 2,870 27,846 
Restructuring and other costs(8)
— — 21,492 21,492 
Amortization of upfront incentive consideration(3)
56,733 — — 56,733 
Stock-based compensation— — 3,668 3,668 
Adjusted Gross Profit (Loss)612,869 61,590 (2,402)672,057 
Selling, general and administrative(217,103)(31,498)(198,410)(447,011)
Technology costs(724,609)(74,954)(84,274)(883,837)
Equity method loss(1,645)— — (1,645)
Selling, general and administrative and technology costs adjustments:
Depreciation and amortization(2)
170,721 29,734 50,858 251,313 
Restructuring and other costs(8)
— — 52,737 52,737 
Acquisition-related costs(6)
— — 22,791 22,791 
Litigation costs, net(5)
— — 2,103 2,103 
Stock-based compensation— — 41,237 41,237 
Adjusted EBITDA$(159,767)$(15,128)$(115,360)$(290,255)
Less:
Depreciation and amortization(2)
192,084 33,347 53,728 279,159 
Amortization of upfront incentive consideration(3)
56,733 — — 56,733 
Acquisition-related amortization(2a)
— — (49,775)(49,775)
Adjusted Operating Loss$(408,584)$(48,475)$(119,313)$(576,372)
Operating income marginNMNMNMNM
Adjusted Operating Income MarginNMNMNMNM


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Nine Months Ended September 30, 2019
Travel
Solutions

Hospitality
Solutions
CorporateTotal
Operating income (loss)$572,662 $(15,471)$(251,411)$305,780 
Add back:
Selling, general and administrative221,549 32,070 189,050 442,669 
Technology costs826,680 83,969 53,748 964,397 
Cost of revenue adjustments:
Depreciation and amortization(2)
22,988 4,108 2,609 29,705 
Amortization of upfront incentive consideration(3)
59,825 — — 59,825 
Stock-based compensation— — 4,758 4,758 
Adjusted Gross Profit (Loss)1,703,704 104,676 (1,246)1,807,134 
Selling, general and administrative(221,549)(32,070)(189,050)(442,669)
Technology costs(826,680)(83,969)(53,748)(964,397)
Equity method income1,973 — — 1,973 
Selling, general and administrative and technology costs adjustments:
Depreciation and amortization(2)
197,361 35,860 48,979 282,200 
Acquisition-related costs(6)
— — 30,337 30,337 
Litigation costs, net(5)
— — (21,355)(21,355)
Stock-based compensation— — 46,325 46,325 
Adjusted EBITDA$854,809 $24,497 $(139,758)$739,548 
Less:
Depreciation and amortization(2)
220,349 39,968 51,588 311,905 
Amortization of upfront incentive consideration(3)
59,825 — — 59,825 
Acquisition-related amortization(2a)
— — (47,971)(47,971)
Adjusted Operating Income (Loss)$574,635 $(15,471)$(143,375)$415,789 
Operating income margin20.1 %NMNM10.1 %
Adjusted Operating Income Margin20.2 %NMNM13.7 %

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Non-GAAP Financial Measures

We have included both financial measures compiled in accordance with GAAP and certain non-GAAP financial measures, including Adjusted Gross Profit (Loss), Adjusted Operating (Loss) Income, Adjusted Net (Loss) Income from continuing operations ("Adjusted Net (Loss) Income"), Adjusted EBITDA, Adjusted Net (Loss) Income from continuing operations per share ("Adjusted EPS"), Free Cash Flow and ratios based on these financial measures. As a result of our business realignment, we have separated our technology costs from cost of revenue and moved certain expenses previously classified as cost of revenue to selling, general and administrative to provide increased visibility to our technology costs for analytical and decision-making purposes and to align costs with the current leadership and operational organizational structure. While there is no impact to other financial measures, as a result of these changes, our Adjusted Gross Profit (Loss) is more favorable than previously reported as it excludes costs that were previously classified as cost of revenue. Technology costs are evaluated separately from Adjusted Gross Profit (Loss) and excluded from this measure to provide a more transparent view of variable expenses, gross margin, and key operational expense ratios.

We define Adjusted Gross Profit (Loss) as operating (loss) income adjusted for selling, general and administrative expenses, technology costs, the cost of revenue portion of depreciation and amortization, restructuring and other costs, amortization of upfront incentive consideration, and stock-based compensation included in cost of revenue.

We define Adjusted Operating (Loss) Income as operating (loss) income adjusted for equity method (loss) income, acquisition-related amortization, restructuring and other costs, acquisition-related costs, litigation costs, net, and stock-based compensation.

We define Adjusted Net (Loss) Income as net (loss) income attributable to common stockholders adjusted for loss (income) from discontinued operations, net of tax, net income attributable to noncontrolling interests, acquisition-related amortization, loss on extinguishment of debt, other, net, restructuring and other costs, acquisition-related costs, litigation costs, net, stock-based compensation, and the tax impact of adjustments.

We define Adjusted EBITDA as Adjusted Net (Loss) Income adjusted for depreciation and amortization of property and equipment, amortization of capitalized implementation costs, amortization of upfront incentive consideration, interest expense, net, and the remaining provision for income taxes.

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We define Adjusted EPS as Adjusted Net (Loss) Income divided by diluted weighted-average common shares outstanding.

We define Free Cash Flow as cash (used in) provided by operating activities less cash used in additions to property and equipment.

These non-GAAP financial measures are key metrics used by management and our board of directors to monitor our ongoing core operations because historical results have been significantly impacted by events that are unrelated to our core operations as a result of changes to our business and the regulatory environment. We believe that these non-GAAP financial measures are used by investors, analysts and other interested parties as measures of financial performance and to evaluate our ability to service debt obligations, fund capital expenditures and meet working capital requirements. We also believe that Adjusted Gross Profit (Loss), Adjusted Operating (Loss) Income, Adjusted Net (Loss) Income, Adjusted EBITDA and Adjusted EPS assist investors in company-to-company and period-to-period comparisons by excluding differences caused by variations in capital structures (affecting interest expense), tax positions and the impact of depreciation and amortization expense. In addition, amounts derived from Adjusted EBITDA are a primary component of certain covenants under our senior secured credit facilities.

Adjusted Gross Profit (Loss), Adjusted Operating (Loss) Income, Adjusted Net (Loss) Income, Adjusted EBITDA, Adjusted EPS, Free Cash Flow and ratios based on these financial measures are not recognized terms under GAAP. These non-GAAP financial measures and ratios based on them are unaudited and have important limitations as analytical tools, and should not be viewed in isolation and do not purport to be alternatives to net income as indicators of operating performance or cash flows from operating activities as measures of liquidity. These non-GAAP financial measures and ratios based on them exclude some, but not all, items that affect net income or cash flows from operating activities and these measures may vary among companies. Our use of these measures has limitations as an analytical tool, and you should not consider them in isolation or as substitutes for analysis of our results as reported under GAAP. Some of these limitations are:
these non-GAAP financial measures exclude certain recurring, non-cash charges such as stock-based compensation expense and amortization of acquired intangible assets;
although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and Adjusted Gross Profit (Loss) and Adjusted EBITDA do not reflect cash requirements for such replacements;
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Adjusted Gross Profit (Loss), Adjusted Operating (Loss) Income, Adjusted Net (Loss) Income and Adjusted EBITDA do not reflect changes in, or cash requirements for, our working capital needs;
Adjusted Gross Profit (Loss) does not include technology costs, including transaction-based technology costs, which differs from our previous presentations;
Adjusted EBITDA does not reflect the interest expense or the cash requirements necessary to service interest or principal payments on our indebtedness;
Adjusted EBITDA does not reflect tax payments that may represent a reduction in cash available to us;
Free Cash Flow removes the impact of accrual-basis accounting on asset accounts and non-debt liability accounts, and does not reflect the cash requirements necessary to service the principal payments on our indebtedness; and
other companies, including companies in our industry, may calculate Adjusted Gross Profit (Loss), Adjusted Operating (Loss) Income, Adjusted Net (Loss) Income, Adjusted EBITDA, Adjusted EPS or Free Cash Flow differently, which reduces their usefulness as comparative measures.

Non-GAAP Footnotes

(1)Net income attributable to non-controlling interests represents an adjustment to include earnings allocated to non-controlling interests held in (i) Sabre Travel Solutions Middle East of 40%, (ii) Sabre Seyahat Dagitim Sistemleri A.S. of 40%, (iii) Sabre Travel Solutions Lanka (Pte) Ltd of 40%, and (iv) Sabre Bulgaria of 40%.

(2)Depreciation and amortization expenses:
(a) Acquisition-related amortization represents amortization of intangible assets from the take-private transaction in 2007 as well as intangibles associated with acquisitions since that date.
(b) Depreciation and amortization of property and equipment includes software developed for internal use as well as amortization of contract acquisition costs.
(c) Amortization of capitalized implementation costs represents amortization of upfront costs to implement new customer contracts under our SaaS and hosted revenue model.

(3)Our Travel Solutions business at times provides upfront incentive consideration to travel agency subscribers at the inception or modification of a service contract, which are capitalized and amortized to cost of revenue over an average expected life of the service contract, generally over three to ten years. This consideration is made with the objective of
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increasing the number of clients or to ensure or improve customer loyalty. These service contract terms are established such that the supplier and other fees generated over the life of the contract will exceed the cost of the incentive consideration provided up front. These service contracts with travel agency subscribers require that the customer commit to achieving certain economic objectives and generally have terms requiring repayment of the upfront incentive consideration if those objectives are not met.

(4)Other, net includes a $46 million charge related to termination payments incurred in the first quarter of 2020 in connection with the now-terminated acquisition of Farelogix Inc. ("Farelogix") and a $14 million pension settlement charge recorded in the third quarter of 2020, as well as foreign exchange gains and losses related to the remeasurement of foreign currency denominated balances included in our consolidated balance sheets into the relevant functional currency.

(5)Litigation costs, net represent charges associated with antitrust litigation and other foreign non-income tax contingency matters and includes the reversal of our previously accrued loss related to the US Airways legal matter for $32 million in the third quarter of 2019.

(6)Acquisition-related costs represent fees and expenses incurred associated with the now-terminated agreement to acquire Farelogix.

(7)The tax impact of adjustments includes the tax effect of each separate adjustment based on the statutory tax rate for the jurisdiction(s) in which the adjustment was taxable or deductible, and the tax effect of items that relate to tax specific financial transactions, tax law changes, uncertain tax positions, valuation allowance assessments and other items.

(8)Restructuring and other costs represent charges associated with business restructuring and associated changes, including a strategic realignment of our airline and agency-focused businesses, as well as other measures to support the new organizational structure and to respond to the impacts of the COVID-19 pandemic on our business and cost structure.
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